Cancellation and Refund Policy

Effective Date:25/10/2024

At Diksha Welfare Foundation, we deeply value the trust and support of our donors, volunteers, and partners. This Cancellation and Refund Policy outlines the conditions and procedures for requesting refunds. By making a donation or payment to Diksha Welfare Foundation, you agree to the terms of this policy.

1. Donations

  • Non-Profit Purpose: Donations made to Diksha Welfare Foundation are primarily used to support our various charitable initiatives. As such, donations are generally non-refundable.
  • Refund Eligibility: Refunds may be granted only in the following exceptional cases:
    • Duplicate Transaction: If a duplicate donation is made due to a processing error.
    • Unauthorized Payment: If you believe a payment was made without your authorization.
    • Exceptional Circumstances: Refunds may be considered under special circumstances at our discretion. Each case will be reviewed individually.

2. Requesting a Refund

  • Procedure: To request a refund, please send an email to [insert email address] with the following details:
    • Full name
    • Date of donation
    • Amount donated
    • Reason for the refund request
  • Timeframe: Refund requests must be made within [insert number, e.g., 14 days] from the date of donation. Requests made after this period may not be eligible.
  • Processing Time: Once approved, refunds will be processed within [insert number, e.g., 7–10 business days]. The amount will be returned to the original payment method.

3. Volunteering Fees (If Applicable)

If Diksha Welfare Foundation collects any fees for volunteering, training, or registration, the following applies:

  • Non-Refundable Fees: All volunteer registration or program fees are generally non-refundable unless otherwise stated.
  • Cancellation by Diksha Welfare Foundation: If we cancel a volunteer program or event, you may be eligible for a full refund.

4. Event Registrations (If Applicable)

  • Cancellation Policy: Any payments made toward event registration are generally non-refundable. However, if Diksha Welfare Foundation cancels the event, you will be eligible for a full refund.
  • Transfer of Registration: If you are unable to attend, you may transfer your registration to another individual with prior notice and approval from Diksha Welfare Foundation.

5. Mode of Refund

  • Original Payment Method: Refunds will be issued to the original payment method used during the transaction. We do not issue cash refunds for any donations or fees made online.
  • Third-Party Charges: Any transaction fees or charges incurred during the payment process may not be refundable.

6. Contact Us

For any questions or concerns regarding this Cancellation and Refund Policy, please contact us at:

Diksha Welfare Foundation
[Insert physical address if applicable]
Email: [insert email address]
Phone: [insert contact number]